# Incident reports that protect you and the child

> NannyLog lets nannies and babysitters document incidents such as falls, bumps or behavior concerns with a severity level, notes and photos. Parents are notified and acknowledge the report in their app, creating a dated record.

Source: https://nannydaily.com/features/incident-reports

Plan: Free and Premium

- Severity level, what happened, what you did and photos
- Parents are notified and acknowledge in their app
- Only a parent can mark a report as acknowledged
- A permanent, dated record of what happened and when

## Why written incident reports matter

Small accidents happen in every childcare job. Telling the parent at pickup is good; writing it down as it happens is better. A written record with the time, what happened and the first aid you gave protects the child, the family and you.

## What to include

- When and where it happened
- What happened, in plain facts
- Any injury and the first aid given
- How the child was afterwards
- Photos where appropriate

> In an emergency, call your local emergency number first and contact the parents directly. Document afterwards.

## Frequently asked questions

### Can a nanny mark an incident as acknowledged?

No. Only a parent connected to the child can acknowledge an incident report, so the acknowledgement genuinely shows the parent has seen it.

## Related features

- [Daily reports for parents](https://nannydaily.com/features/daily-reports) (Free and Premium): NannyLog turns the day’s logs into a short daily report for the parents. On supported iPhones it can draft the summary with Apple Intelligence on the device, and parents get a push notification when the report is sent.
- [Nanny–parent messaging](https://nannydaily.com/features/parent-messaging) (Free and Premium): NannyLog has built-in messaging between the nanny or babysitter and the child’s parents, so updates, questions and photos stay next to the child’s log instead of in personal text threads.